Waivers & Medical
Manage customer waivers, medical forms, and safety documentation to ensure compliance and safety.
The Waivers & Medical module ensures your dive centre maintains proper safety documentation, manages customer medical information, and complies with legal requirements for diving activities.
Medical Forms
Medical Questionnaires
- Standard Medical Forms: Industry-standard medical questionnaires
- Custom Forms: Customizable forms for specific requirements
- Multi-language Support: Forms available in multiple languages
- Digital Signatures: Electronic signature capabilities
- Form Validation: Automatic validation of form completeness
- Version Control: Track form versions and updates
Medical Information Management
- Medical History: Track customer medical history
- Medication Tracking: Monitor current medications
- Allergy Information: Document allergies and sensitivities
- Medical Conditions: Record relevant medical conditions
- Emergency Contacts: Maintain emergency contact information
- Medical Clearance: Track medical clearance status
Medical Clearance Process
- Form Completion: Customer completes medical questionnaire
- Review Process: Staff reviews completed forms
- Medical Assessment: Assess medical fitness for diving
- Clearance Decision: Determine medical clearance status
- Documentation: Document clearance decisions and requirements
- Follow-up: Schedule follow-up assessments as needed
Legal Waivers
Liability Waivers
- Standard Waivers: Industry-standard liability waivers
- Custom Waivers: Customizable waiver templates
- Legal Compliance: Ensure compliance with local laws
- Digital Signatures: Electronic signature collection
- Witness Requirements: Digital witness signatures
- Timestamp Tracking: Track when waivers were signed
Waiver Types
- General Liability: General diving activity liability waivers
- Equipment Rental: Equipment rental liability waivers
- Course Participation: Course participation waivers
- Specialty Diving: Specialty diving activity waivers
- Group Activities: Group activity liability waivers
- Emergency Procedures: Emergency procedure acknowledgments
Waiver Management
- Template Library: Library of waiver templates
- Customization: Customize waivers for specific needs
- Version Control: Track waiver versions and updates
- Legal Review: Legal review and approval process
- Translation Services: Multi-language waiver support
- Compliance Monitoring: Monitor waiver compliance
Safety Documentation
Safety Procedures
- Emergency Procedures: Document emergency response procedures
- Safety Protocols: Standard safety protocols and procedures
- Incident Reporting: Incident reporting and documentation
- Safety Training: Safety training documentation
- Equipment Safety: Equipment safety procedures
- Environmental Safety: Environmental safety guidelines
Compliance Documentation
- Regulatory Compliance: Ensure compliance with diving regulations
- Insurance Requirements: Meet insurance documentation requirements
- Audit Preparation: Prepare for regulatory audits
- Record Keeping: Maintain required records and documentation
- Reporting Requirements: Meet reporting requirements
- Certification Tracking: Track required certifications
Customer Management
Customer Records
- Complete Profiles: Maintain complete customer profiles
- Medical History: Track complete medical history
- Waiver History: Track all signed waivers
- Safety Records: Maintain safety and incident records
- Communication History: Track all customer communications
- Documentation Status: Monitor documentation completion status
Customer Communication
- Form Reminders: Send reminders for incomplete forms
- Expiration Notifications: Notify customers of expiring documents
- Update Requests: Request updates to medical information
- Clearance Notifications: Notify customers of clearance status
- Safety Information: Provide safety information and updates
- Emergency Contacts: Maintain emergency contact information
Staff Management
Staff Training
- Medical Training: Train staff on medical assessment
- Legal Training: Train staff on legal requirements
- Safety Training: Provide safety training and certification
- Documentation Training: Train staff on documentation procedures
- Emergency Training: Provide emergency response training
- Compliance Training: Ensure compliance training completion
Staff Responsibilities
- Form Review: Review completed medical forms
- Medical Assessment: Conduct medical assessments
- Waiver Collection: Collect and verify waivers
- Documentation Management: Manage customer documentation
- Safety Monitoring: Monitor safety compliance
- Incident Response: Respond to safety incidents
Reporting and Analytics
Compliance Reports
- Documentation Status: Track documentation completion rates
- Medical Clearance: Monitor medical clearance statistics
- Waiver Compliance: Track waiver completion rates
- Safety Incidents: Monitor safety incident reports
- Regulatory Compliance: Ensure regulatory compliance
- Audit Reports: Generate audit preparation reports
Safety Analytics
- Incident Analysis: Analyze safety incident patterns
- Risk Assessment: Assess risk factors and trends
- Medical Trends: Track medical condition trends
- Safety Performance: Monitor safety performance metrics
- Compliance Trends: Track compliance trends over time
- Improvement Opportunities: Identify improvement opportunities
Integration Features
Booking Integration
- Pre-booking Checks: Check documentation before booking
- Automatic Validation: Automatically validate documentation
- Clearance Verification: Verify medical clearance for bookings
- Waiver Collection: Collect waivers during booking process
- Safety Alerts: Alert staff to safety concerns
- Documentation Reminders: Send documentation reminders
Customer Management Integration
- Profile Integration: Integrate with customer profiles
- Communication Integration: Integrate with communication systems
- Documentation Tracking: Track documentation in customer profiles
- Medical History: Maintain medical history in customer profiles
- Safety Records: Track safety records in customer profiles
- Compliance Status: Monitor compliance status
Best Practices
Documentation Management
- Regular Updates: Keep documentation current and accurate
- Quality Control: Ensure documentation quality and completeness
- Security: Maintain document security and confidentiality
- Access Control: Control access to sensitive information
- Backup Procedures: Follow regular backup procedures
Safety Management
- Safety First: Prioritize safety in all operations
- Regular Training: Provide regular safety training
- Incident Reporting: Report and document all incidents
- Continuous Improvement: Continuously improve safety procedures
- Compliance Monitoring: Monitor compliance with regulations