Members

The Members module allows you to manage your dive centre's team, assign appropriate roles and permissions, and ensure secure access to system features based on each team member's responsibilities.

Team Management

Member Profiles

• Personal Information: Name, contact details, and personal information
• Employment Details: Position, hire date, and employment status
• Certifications: Professional diving certifications and qualifications
• Skills and Specialties: Areas of expertise and special skills
• Emergency Contacts: Emergency contact information
• Profile Photos: Professional photos for identification

Member Status

• Active Members: Currently active team members
• Inactive Members: Temporarily inactive team members
• Former Members: Former team members with access history
• Pending Members: New members awaiting activation
• Suspended Members: Temporarily suspended members
• Terminated Members: Former members with terminated access

Role Management

Predefined Roles

• Owner/Administrator: Full system access and control
• Manager: Management-level access to most features
• Instructor: Access to teaching and customer management features
• Divemaster: Access to dive trip and equipment management
• Staff Member: Basic access to assigned features
• Receptionist: Customer service and booking access
• Maintenance Staff: Equipment and facility management access

Custom Roles

• Role Creation: Create custom roles for specific needs
• Permission Assignment: Assign specific permissions to roles
• Role Templates: Use templates for common role types
• Role Inheritance: Set up role hierarchy and inheritance
• Temporary Roles: Create temporary roles for special projects
• Role Documentation: Document role responsibilities and permissions

Permission System

Feature Permissions

• Dashboard Access: Control access to dashboard features
• Customer Management: Manage customer data access
• Booking Management: Control booking system access
• Equipment Management: Manage equipment access
• Financial Access: Control financial data access
• System Settings: Manage system configuration access

Data Permissions

• View Permissions: Control what data members can view
• Edit Permissions: Control what data members can edit
• Delete Permissions: Control what data members can delete
• Export Permissions: Control data export capabilities
• Report Access: Control access to reports and analytics
• Audit Access: Control access to audit logs

Security Permissions

• User Management: Control ability to manage other users
• Role Management: Control ability to manage roles
• System Configuration: Control system configuration access
• Security Settings: Control security setting access
• Backup Access: Control backup and restore access
• API Access: Control API access and integration

Access Control

Authentication

• Password Policies: Enforce strong password requirements
• Two-Factor Authentication: Require 2FA for sensitive roles
• Session Management: Control session timeouts and limits
• Login Restrictions: Restrict login times and locations
• Device Management: Manage authorized devices
• Access Logging: Log all access attempts and activities

Authorization

• Role-based Access: Control access based on assigned roles
• Permission-based Access: Fine-grained permission control
• Context-based Access: Control access based on context
• Time-based Access: Restrict access to specific times
• Location-based Access: Restrict access to specific locations
• Conditional Access: Set up conditional access rules

Team Communication

Internal Communication

• Team Messaging: Internal messaging system for team members
• Announcements: System-wide announcements and notifications
• Task Assignment: Assign and track tasks among team members
• File Sharing: Secure file sharing among team members
• Calendar Sharing: Share calendars and schedules
• Contact Directory: Team member contact directory

Notification System

• Email Notifications: Configure email notification preferences
• SMS Notifications: Set up SMS notification settings
• Push Notifications: Configure push notification preferences
• Alert Settings: Set up system alerts and warnings
• Reminder Settings: Configure automatic reminder settings
• Escalation Rules: Set up notification escalation rules

Performance Management

Performance Tracking

• Activity Monitoring: Monitor member activity and usage
• Performance Metrics: Track performance indicators
• Productivity Analysis: Analyze productivity and efficiency
• Quality Metrics: Track quality of work and customer satisfaction
• Training Progress: Monitor training and certification progress
• Goal Tracking: Track progress toward performance goals

Feedback System

• Performance Reviews: Conduct regular performance reviews
• Peer Feedback: Enable peer-to-peer feedback
• Customer Feedback: Collect customer feedback on team members
• 360-degree Reviews: Comprehensive feedback from all sources
• Improvement Plans: Create and track improvement plans
• Recognition System: Recognize and reward good performance

Training and Development

Training Management

• Training Programs: Manage training programs and courses
• Certification Tracking: Track certifications and qualifications
• Skill Assessments: Assess and track skill development
• Training Calendar: Schedule and manage training sessions
• Resource Library: Provide access to training resources
• Progress Tracking: Track training progress and completion

Development Planning

• Career Development: Plan career development paths
• Skill Development: Identify and plan skill development needs
• Succession Planning: Plan for leadership succession
• Mentorship Programs: Set up mentorship and coaching programs
• Professional Development: Support professional development activities
• Learning Paths: Create personalized learning paths

Compliance and Security

Compliance Management

• Background Checks: Manage background check requirements
• Certification Verification: Verify certifications and qualifications
• Insurance Requirements: Track insurance requirements
• Safety Training: Ensure safety training completion
• Regulatory Compliance: Ensure compliance with regulations
• Audit Preparation: Prepare for compliance audits

Security Measures

• Access Monitoring: Monitor access and usage patterns
• Security Training: Provide security awareness training
• Incident Response: Plan for security incident response
• Data Protection: Ensure data protection compliance
• Privacy Controls: Implement privacy controls
• Security Audits: Conduct regular security audits

Reporting and Analytics

Member Reports

• Member Directory: Complete member directory and contact information
• Role Reports: Reports on role assignments and permissions
• Activity Reports: Reports on member activity and usage
• Performance Reports: Performance and productivity reports
• Training Reports: Training and development reports
• Compliance Reports: Compliance and certification reports

System Analytics

• Access Analytics: Analyze access patterns and usage
• Security Analytics: Monitor security events and incidents
• Performance Analytics: Analyze system performance impact
• User Experience: Monitor user experience and satisfaction
• Efficiency Metrics: Track efficiency and productivity metrics
• Trend Analysis: Identify trends and patterns

Best Practices

Team Management

1. Regular Reviews: Conduct regular team member reviews
2. Clear Roles: Define clear roles and responsibilities
3. Training: Provide ongoing training and development
4. Communication: Maintain open communication channels
5. Recognition: Recognize and reward good performance

Security Management

1. Principle of Least Privilege: Grant minimum necessary permissions
2. Regular Audits: Conduct regular access audits
3. Security Training: Provide security awareness training
4. Incident Response: Have incident response plans ready
5. Continuous Monitoring: Monitor access and usage continuously